Automated exception handling
6 events today · 5 resolved automatically
Stockout
Auto-resolved
11:02Spaghetti #5 500g
Auto-PO sent to Aegean Pasta House (1,200 packs)
Late delivery
Auto-resolved
10:48SO-26-1004 · Café Olympus
Customer SMS sent · revised ETA 17:30
Payment failed
10:31INV-26-0004 · North Greece
Flagged for accountant review
Cold chain breach
Auto-resolved
09:55Truck #21 reefer >7°C for 12 min
Driver alerted · QA notified · batch traced
VAT mismatch
Auto-resolved
09:12New customer Beach Bar Naxos
AADE validation passed on retry
Overdue invoice
Auto-resolved
08:40INV-26-0004 (>45 days)
Dunning email auto-sent · escalation in 7d